[Erp5-users] Simple support task management

[Klaus Wölfel]

Hi,

Am Donnerstag, 18. September 2014, 15:56:24 schrieb Yusei TAHARA:
> Hi,
> 
> It is possible to implement such a system. You can use erp5_project
> business template to get Task Module. And then you will probably need
> to customize workflow definition of task document at least.

I am not sure if Task module is necessary. I think ERP5 Tickets and Events 
which are in ERP5 Standard installation are enough. 

Regards,

Klaus

> 
> There are learning materials:
>   http://www.erp5.com/documentation/developer
> 
> "How to create a forum module" is the simplest tutorial for beginners:
>   http://www.erp5.com/developer-Learning.Track.Forum/view
> 
> To use the ERP5 Virtual machine should be the easiest way to get ERP5
> environment:
>   http://www.erp5.com/P-CLOUDIA-Howto.ERP5.VM
>   (There is a way to complie ERP5 by yourself, but it is more difficult
>    and take time.)
> 
> To understand how to develop a system based on ERP5 will take some
> months at least.
> 
> Regards,
> Yusei
> 
> 
> On Thu, 18 Sep 2014 08:34:44 +0200
> 
> test mail <test at wolff-online.nl> wrote:
> > Hello,
> > 
> > for a client I want to use ERP5 for simple support task management.
> > 
> > "when a client calls", a support entry has to be made and subsequently
> > assigned to someone. Then if it is solved, the task have to be set to
> > completed.
> > 
> > That's all. Question is how and where to begin,
> > 
> > best regards
> > Carl.