[Erp5-users] Simple support task management

Yusei TAHARA yusei at nexedi.com
Thu Sep 18 08:56:24 CEST 2014


Hi,

It is possible to implement such a system. You can use erp5_project
business template to get Task Module. And then you will probably need
to customize workflow definition of task document at least.

There are learning materials:
  http://www.erp5.com/documentation/developer

"How to create a forum module" is the simplest tutorial for beginners:
  http://www.erp5.com/developer-Learning.Track.Forum/view

To use the ERP5 Virtual machine should be the easiest way to get ERP5
environment:
  http://www.erp5.com/P-CLOUDIA-Howto.ERP5.VM
  (There is a way to complie ERP5 by yourself, but it is more difficult
   and take time.)

To understand how to develop a system based on ERP5 will take some
months at least.

Regards,
Yusei


On Thu, 18 Sep 2014 08:34:44 +0200
test mail <test at wolff-online.nl> wrote:

> Hello,
> 
> for a client I want to use ERP5 for simple support task management.
> 
> "when a client calls", a support entry has to be made and subsequently
> assigned to someone. Then if it is solved, the task have to be set to
> completed.
> 
> That's all. Question is how and where to begin,
> 
> best regards
> Carl.


-- 
Yusei TAHARA <yusei at nexedi.com>
Nexedi: Consulting and Development of Free / Open Source Software
http://www.nexedi.co.jp/
ERP5: Full Featured High End Open Source ERP
http://www.erp5.com/
ERP5 Wiki: Developer Zone for ERP5 Community
http://www.erp5.org/


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