[Erp5-users] Simple support task management

[test mail]

Hello Yusei,

i'm using the VM for experimenting, but it seems that the tux user does not
have enough rights to manage the things required for the "how to create a
forum module"

Best regards
Carl.


2014-09-18 8:56 GMT+02:00 Yusei TAHARA <yusei at nexedi.com>:

> Hi,
>
> It is possible to implement such a system. You can use erp5_project
> business template to get Task Module. And then you will probably need
> to customize workflow definition of task document at least.
>
> There are learning materials:
>   http://www.erp5.com/documentation/developer
>
> "How to create a forum module" is the simplest tutorial for beginners:
>   http://www.erp5.com/developer-Learning.Track.Forum/view
>
> To use the ERP5 Virtual machine should be the easiest way to get ERP5
> environment:
>   http://www.erp5.com/P-CLOUDIA-Howto.ERP5.VM
>   (There is a way to complie ERP5 by yourself, but it is more difficult
>    and take time.)
>
> To understand how to develop a system based on ERP5 will take some
> months at least.
>
> Regards,
> Yusei
>
>
> On Thu, 18 Sep 2014 08:34:44 +0200
> test mail <test at wolff-online.nl> wrote:
>
> > Hello,
> >
> > for a client I want to use ERP5 for simple support task management.
> >
> > "when a client calls", a support entry has to be made and subsequently
> > assigned to someone. Then if it is solved, the task have to be set to
> > completed.
> >
> > That's all. Question is how and where to begin,
> >
> > best regards
> > Carl.
>
>
> --
> Yusei TAHARA <yusei at nexedi.com>
> Nexedi: Consulting and Development of Free / Open Source Software
> http://www.nexedi.co.jp/
> ERP5: Full Featured High End Open Source ERP
> http://www.erp5.com/
> ERP5 Wiki: Developer Zone for ERP5 Community
> http://www.erp5.org/
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